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Thailand Defines “Digital Workers” to Support National Digital Economy Goals

To support Thailand’s digital transformation, the National Board of the Digital Economy and Society Office (DE Board) has officially announced the definitions of “digital workers” and “digital human capital.” This development, made during the board’s first meeting on February 4, aims to create a standard reference for future digital policies, funding, and workforce development. It aligns with Thailand’s commitment to the OECD Recommendation on Artificial Intelligence, marking a major step forward in enhancing digital competitiveness and building international public trust.

Purpose

The announcement is part of a broad strategic vision. The DE Board is empowered by law to track trends, conduct research, and recommend policies for improving Thailand’s digital economy and society. Establishing a unified definition of digital labor is essential for guiding policy implementation, funding decisions, and public-private cooperation. The clear definitions help ensure consistency across various sectors, which supports effective workforce planning, policy design, and implementation—key ingredients for Thailand’s ambition to become a digital hub.

“Digital Workforce” and “Digital Human Capital”

The definitions apply to individuals aged fifteen and above (in accordance with Thailand’s Labor Protection Act B.E. 2541 (1998), which prohibits employment under the age of 15) and cover both Thai nationals and foreigners residing in Thailand, except those working under diplomatic privileges. Refer to Figure 1.

Figure 1. Definitions.

These definitions are classified in accordance with internationally recognized standards, based on globally accepted frameworks:

   UNESCO’s International Standard Classification of Education (ISCED-97), particularly code 48 – “Computer Use,” which includes fields such as computer science, programming, network administration, and software development.

   The International Labour Organization’s ISCO-08 Classification, especially the groups covering software developers, network professionals, ICT support technicians, and telecommunications technicians. Refer to Figure 2.

Figure 2. Digital Workforce under ISCO-08 Standards.

Moving Forward

Thailand’s commitment to the OECD Recommendation on Artificial Intelligence is expected to generate long-term economic benefits and strengthen confidence among international partners and investors.

The definitions will guide the work of newly appointed experts on key subcommittees, including:

   Subcommittee on Digital Infrastructure

   Subcommittee on Digital Economy and Society Promotion and Development

   Subcommittee on Strategic Data Implementation

They will also serve as a foundation for various government-led projects, such as:

   Expanding e-document systems for digital governance

   Enhancing cybersecurity in government agencies

   Developing platforms for digital skills and lifelong learning (“Learn to Earn”)

Conclusion

For Thai and foreign businesses, this marks a major leap into the digital era and reinforces Thailand’s position as a regional leader in the digital economy. To fully benefit from this shift, businesses should consult with legal experts to remain aligned with new definitions, policies, and regulations. Navigating this evolving landscape with the right guidance ensures compliance, reduces risk, and unlocks new opportunities in the digital age.

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